Lillian brings 15+ years of experience defining and executing global strategies at the intersection of operations and technology to drive innovation and transformation at scale.
Throughout her career, Lillian has combined her expertise at the intersection of technology, management consulting, strategy, and operations with her skills in strategic planning and program development to enable rapid business expansion and sustainable revenue growth in the private and public sectors. She has led digital initiatives that transformed financial governance, human resources, procurement, business continuity, information management, and communications for large organisation of over 10,000 staff. Lillian has worked across multicultural and multilingual teams, as a trilingual speaker of English, Cantonese and Mandarin.
Lillian’s approach leverages data analytics and technology to generate actionable insights, identify new opportunities and revenue streams, and develop strategies to optimize productivity, flexibility, and speed at scale. From creating organisational alignment to building a culture of innovation, she has been able to maximize her impact as a leader and advisor by constantly evolving, driving growth and sustainability, remaining curious, and embracing new ways of thinking.
Educations: Master of Commerce, Graduate Certificate of Data Engineering, Bachelor of Commerce
Professional Qualifications: Chartered Accountant of Australia and New Zealand, Certified Scrum Master (Agile Project Management)
Board Appointments: Finance, Audit and Risk Advisory Board, The ACT Disability Aged and Carer Advocacy Services
Strengths/qualities: Innovation, Transformation, Growth