THE INTERVIEW SERIES
Leadership in Times of Crisis

In this interview series, we discuss what good leadership in times of crisis looks like and hear from courageous leaders who have lead their organisations through crises and change.

Interview with Noetic Principal Consultant Karen Smith and guests Georgeina Whelan, Mike Mrdak and Peter Dunn

From military disaster response, major infrastructure and planning projects to bushfire recovery, these leaders share invaluable insights on how they’re dealing with COVID-19 pandemic right now, to help you support your organisation’s crisis response.

Find out how these public sector leaders are balancing their people’s health and safety with delivering their essential services to the public:

– Georgeina Whelan, Commissioner, ACT Emergency Services Agency
– Mike Mrdak former Secretary, Commonwealth Department of Communications and the Arts
– Peter Dunn, former Army Major General and Volunteer Coordinator at Conjola Recovery Centre

Interview with Noetic Director Stephen Evans & Scott Johnston, former Assistant Commissioner at NSW Public Service Commission, currently leading Revenue NSW

The Public Service Commission has the lead role in designing and implementing workforce management strategies, ensuring the capability of the NSW public sector workforce to deliver high quality public services to the people of NSW.

With the workforce landscape dramatically adapting to the current climate, we discuss some of the biggest challenges workforces are facing. You’ll learn:

  • Key strategies to support flexible working at scale
  • How to deliver effective leadership and trust in times of uncertainty
  • How leaders can manage performance and productivity, ensuring teams stay connected and deliver outcomes
  • The major societal shifts that could change how workforces operate 6 to 12 months from now

Interview with Noetic Director Phil Forrest and Sam Brown, CEO Livecorp

The Incident Management process is critical right now. In this discussion we cover:

  • How to introduce positive changes into your incident response
  • The importance of tangible benefits in resolving incidents
  • How a Strategic Review Group can effectively help lead and guide people during an incident towards positive outcomes
  • How to maximise relations as an Industry Service Provider with Government
  • Why scenario testing is essential for preparedness
  • Key strategies for organisations to best manage and respond to incidents

Interview with Noetic Directors Dannya Hu and Liana Dobson

In this conversation on Risk and Business Continuity Planning we cover:

  • Why the COVID-19 crisis is different to your “normal” business continuity incident
  • The benefits of establishing a ‘new normal and BAU’ during your COVID response
  • How to maximise the current environment of ongoing change
  • The benefits of scenario-based planning sessions and knowing how to respond
  • How strong values can support your team in future preparedness
  • The importance of leading with empathy in the face of uncertainty

Interview with Noetic Director Lisa Milin and Leadership expert Martin Brooker

Leadership development for the long game. In this conversation we discuss:

  • How we can become better leaders
  • Strategies we can adopt to sustain our leadership performance
  • How to shift from being managers to competent leaders
  • Why moving from tactical competence to emotional competence is key
  • 3 actions for leaders to implement today to build sustainable leadership